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Card Controls gives young people and, where appropriate, parents or guardians a simple way to manage how a TEOLOGU Youth Card can be used. Control the card directly from the TEOLOGU app and respond quickly when something changes. Manage your card. Protect your money. Stay in control.
All card activity is paused. Unfreeze whenever you're ready.
Unfreeze cardDepending on the account, age and available features, Card Controls can provide tools to manage card status, payment types, card usage and security settings — all directly through the app, without needing to contact support for everyday controls.
If a card is misplaced or you simply want to temporarily stop card activity, freeze it directly from the app. When you're ready, unfreeze it and continue using the card. This gives users a simple first response when a card is lost, misplaced or needs to be temporarily disabled.
Manage online payment access, contactless functionality and cash withdrawal eligibility where each feature is available. This gives young users and their families greater control over how the card is used, and helps reduce unwanted card activity.
For eligible Under 18 accounts, parents and guardians can have appropriate control over certain card settings. Available controls depend on the account, age, permissions and applicable requirements.
Student Cards are designed around a more independent financial experience. Students can manage available card controls themselves, giving them direct responsibility for the security and use of their card. The controls can remain useful as students travel, study abroad or use their card across different environments.
Card Controls can help users respond quickly to the situations that actually happen. Controls are designed to make important card settings accessible when they are needed.
Freeze it straight away, then check whether it turns up. Nothing changes until it does.
A notification arrives for something that was not expected. Freeze first, ask questions after.
Turn off online payments but keep the card working in person, so daily life continues.
Controls can follow the card across borders, so the settings that matter abroad stay available.
Where online payments are switched on, they stay within whatever limits and controls are set.
Switch something off for a week and back on again, without it becoming a permanent setting.
Any single purchase is governed by two separate things at the same time. One decides whether the card can be used at all in that situation. The other decides whether the amount fits. Neither one alone is enough, and together they cover the whole picture.
Whether the card works at all in a given situation — online, in person, abroad, at an ATM.
Whether the amount fits within what has been set for the day, the week, or a particular category.
Instant Notifications keep users informed about relevant card activity. Card Controls give them tools to respond. Card Controls and Instant Notifications together create a simple relationship between awareness and action.
A younger user may have greater parental involvement, while a student can take more direct responsibility for their own card. TEOLOGU's Youth Card experience is designed to evolve as financial independence develops.
Card Controls is part of the TEOLOGU Youth product vision and may be introduced progressively.
Card Controls is a card-management feature. Freezing a card stops new card activity but does not cancel the card, reverse a completed transaction, prevent a recurring payment that has already been authorised, or guarantee that a specific payment will be declined in every circumstance. Some merchants and payment types may not always honour a control, and some authorisations can settle at a different amount.
Availability of card controls, payment-type controls, cash withdrawal controls and guardian controls may vary by country, the account holder's age, account structure and supported providers. The controls available to a parent or guardian depend on the account type, the account holder's age and applicable law.
Learning Alpha content is general financial education and does not constitute financial, investment, tax or legal advice. Examples and figures shown on this page are illustrative. Where required, services may be provided through appropriately authorised entities or partners.
Manage your card. Protect your money. Stay in control.